Remote infrastructure monitoring from an operations centre
INFRASTRUCTURE THAT'S WATCHED

Ongoing management of the servers, storage and network you run on

Servers, storage, network and data centre operations are managed as an ongoing service, working from your existing configuration records or documenting a baseline if you do not have them.

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Operations that don't stop at handover

What this means for your organisation

A well-built data centre still needs someone watching it, patching servers, monitoring capacity, catching a backup failure before it matters. Infrastructure management runs as a continuous service, working from existing configuration detail and as-built documentation, or documenting a baseline if one does not exist, so operations start from a known state instead of relearning the environment from scratch.

Network operations centre dashboards monitoring an enterprise estate
In scope

What’s included

01 / capability

Server Management

Ongoing administration, patching, and performance management of your server environment, physical and virtual, keeping systems current and stable.

02 / capability

Storage Management

Capacity monitoring, performance tuning, and lifecycle management of your storage environment, so growth is planned for rather than discovered when space runs out.

03 / capability

Network Management

Continuous management of switches, routers, and network infrastructure, configuration changes, performance monitoring, and issue resolution handled as ongoing operations.

04 / capability

Data Centre Operations

Day-to-day operational management of your data centre environment, power, cooling, and environmental monitoring alongside the hardware it supports.

05 / capability

Backup Management

Backup jobs monitored, verified, and maintained on an ongoing basis, so a failed backup is caught immediately, not discovered during an actual recovery attempt.

06 / capability

Infrastructure Monitoring

Continuous monitoring across servers, storage, and network, surfacing issues before they become outages rather than after.

Delivery ecosystem

Delivered through the BlueMonk technology ecosystem

Delivered by group delivery entities rather than through manufacturer supply.

  • Dev ITGroup delivery entity for implementation, managed services and support operations.
How it works for you

Four steps, agreed before anything starts

  1. 01

    Baseline the environment

    Current infrastructure documented and reconciled against configuration records.

  2. 02

    Establish monitoring

    Servers, storage, network, and backups brought under continuous monitoring.

  3. 03

    Manage on an ongoing basis

    Patching, performance tuning, and issue resolution handled as day-to-day operations.

  4. 04

    Report and plan ahead

    Regular reporting on capacity, performance, and risk supports planning before problems hit.

Ready when you are

Tell us what the requirement looks like

Tell us what's in your infrastructure environment today and how it's currently managed, we'll come back with a plan to keep it monitored, maintained, and ahead of problems.

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