Case studies

Programmes we have delivered, documented

Device lifecycle programmes, infrastructure builds, managed services and asset recovery, each with the scope, execution detail and outcomes recorded at handover.

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Programmes across the lifecycle

Enterprise laptops being staged and configured in a secure provisioning labDevice as a Service

DaaS Lifecycle Management

End-to-end laptop provisioning, logistics and business-continuity stocking for a global professional services firm, delivered across India under a managed service.

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Technician terminating structured cabling into network racks inside an industrial facilityPassive & Active Networking

Network Infrastructure

End-to-end supply, installation, testing and commissioning of structured cabling, active networking and wireless infrastructure across a multi-building manufacturing campus.

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Rows of server racks with overhead cable trays and precision cooling in an enterprise server roomData Centre Build

Multi-Site Data Centre

Turnkey server room infrastructure, civil, cooling, power and physical security, delivered to one standard across four manufacturing sites.

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Access control reader and CCTV dome camera being commissioned at an industrial facilityPhysical Security & ELV

Security Infrastructure

Setup of an access control system, intrusion alarm system and CCTV surveillance system at a manufacturing plant, delivered inside a four-month window.

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Monitoring dashboards and server racks in an operations centreMaintain

Public-Sector Integrated IT Infrastructure AMC

End-to-end IT infrastructure support for 6,000+ endpoints under a unified, SLA-driven service-management framework, covering network, servers, applications, EUC, ITSM, printers, UPS and associated IT assets.

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Managed service delivery team working on an enterprise support floorMaintain

Managed Services Scale-Up

A resident managed-services team covering service desk, desk-side support and infrastructure operations, scaled by 38 percent as the customer's estate and headcount grew.

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Boardroom set up for a service performance review with printed reportsMaintain

BPO Modern Workspace Services

The organisation onboarded the team for Modern Workspace Services in April 2023 to address operational and end-user challenges. Structured governance, call-trend analysis and process-gap resolution cut attrition, call volume and escalations.

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Store back-office IT cabinet with patch panel and support laptopMaintain

Retail Field Support

Field engineering support across warehouses, dark stores and hubs, covering endpoints, handheld devices, networking and store IT so operations continue through the day.

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Secure laptop logistics warehouse with staged and packed devicesDevice as a Service

DaaS Programme, 15,000 Users

A multi-year DaaS programme covering device supply, staging, nationwide logistics, buffer stock and end-of-term recovery under a single consumption-based agreement.

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Newly fitted-out corporate office floor with installed workstationsBuild

Public-Sector Bank Office Infrastructure

Furniture logistics, installation and IT asset setup for a new office of a large public-sector bank, with seating for 500+ employees delivered within a week and old infrastructure disposed of.

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IT store room shelves stocked with keyboards, headsets and docking stationsSource

Private-Sector Bank Hardware Ordering

A catalogue-based ordering portal that let employees, alongside IT engineers, order listed hardware directly, reducing dependence on the IT team and shortening the order cycle.

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Bare-shell office floor under reinstatement with segregated waste binsRetire

Global Bank Office Build

A bare-shell office of approximately 140,000 sq. ft. delivered in 2 to 3 months without local team support, with waste segregated for recycling and reinstatement of resources.

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